Front Desk Agent

The Holiday Inn in Shippensburg is looking for a part time desk agent for the Holiday Inn in Shippensburg. The hours would be 7AM - 3P, 3PM - 11 or 11pm-7am, could be a mixture. Weekend shifts vary depending on hotel occupancy.

Here at the Holiday Inn Shippensburg, we are currently looking for staff that enjoy meeting new people, are warm and welcoming, and love to help others! As the ‘face’ of our hotel, you will enjoy the calm, relaxing environment we try to create for our guests and employees. When we stay at hotels, we all know the person behind the desk is the most important person to know and that could be you! We are currently seeking a new team member who will enjoy having work feel like they are part of a family. If you are outgoing, friendly, and want to help others, this may be the position for you. As a front desk agent, you could be responsible for checking guests in or out of our hotel and helping them be comfortable and relaxed during their stay; or making reservations or taking guest requests. If there’s a place here in town that you love, we encourage you to freely give our guests your inside information about our small town. We know that sometimes it can feel overwhelming when you are learning such a new and important job, which is why we provide training and lots of support to our new staff as well as brand approved training. The perfect candidate has an eye for details, is organized, able to multitask and loves to help others.

If this sounds like the position for you, we encourage you to apply today. You can stop in Monday through Friday from 10am - 4pm, call the hotel (717)532-1100 and set up an in-person interview or stop by and fill out an application and we will set up an interview.

Holiday Inn Shippensburg located at 120 Walnut Bottom Road Shippensburg PA 17257

Qualifications

• Strong customer service skills with a focus on guest satisfaction
• Experience in front desk operations within a hotel or resort setting
• Proficient in handling multi-line phone systems and providing effective communication
• Knowledge of hospitality management principles
• Ability to perform night audits and manage guest relations
• Bilingual or multilingual capabilities are a plus

Job Type: Part-time

Pay: $14.00 per hour

Expected hours: 8 – 25 per week

Benefits:

• Flexible schedule
• Free parking

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Overnight shift
• Weekends as needed

Work Location: In person