Applications Manager
Full job description
The Applications Manager functions as technical liaison to university functional areas in support of their application software. Designs and implements solutions within campus information system and other application software packages. Interacts professionally with all internal and external customers using strong interpersonal skills.
Description of Duties
Evaluates projects and technical support requests. Works with functional area leads to track, troubleshoot and resolve issues and implement new functionality and process requests. Evaluates existing services, researches system, vendor and departmental documentation. Completes systems analysis, design, testing, and end-user documentation. Configures, modifies and implements functional and technical requirements in the software packages. Coordinates implementation of project requests with vendors as appropriate. Coordinates and facilitates end-user acceptance testing.
Provide basic administration and support of application software for university functional areas. Monitors and analyzes new releases and patches to application software. Develops upgrade plans. Tests new releases and patches before deployment, and coordinates and facilitates end-user acceptance testing. Coordinates patch installation with database administrators and functional area leads.
Assists in the development of Reports as requested by functional areas.
Researches, investigates, and recommends new application products. Provides vision and foresight necessary to advance and maximize usage of existing applications.
Enhances professional growth and development through participation in continuing education courses, professional organizations, seminars and workshops, reading current literature and maintaining professional contacts in the community. Attends vendor conferences to enhance understanding of capabilities of applications software products.
Works in a team environment with the application managers, database administrators, systems administrators and developers.
Schedules off-hours work to meet the demands of the position.
Performs other functionally related duties as assigned.
Minimum Qualifications
Bachelor’s Degree in a computer or information systems related field. 2 years experience in business process analysis or application software administration. Experience should include the use, troubleshooting, configuration, and analysis of large, complex software applications or information systems. Required experience must have been obtained in the past 5 years. Excellent organizational, interpersonal and communication skills. Demonstrated ability to work in a team environment.
Preferred Qualifications
Master’s Degree in a computer or information systems related field or 5 years experience in business process analysis or application software administration. Experience with Ellucian Banner administration. Familiarity with PL/SQL, web services, Argos Reporting tool or other reporting tools, C or other programming and/or data modeling languages.
Experience with using and/or developing of API’s.
Posting Detail Information
Open Date
06/18/2025
Close Date
Open Until Filled
Special Instructions Summary
For full consideration all candidates must apply with acceptance of materials continuing until the position is filled. Materials submitted in other formats including paper documents will not be considered. All applications and inquiries will remain confidential.
All Shippensburg University employees are expected to demonstrate an understanding of and commitment to the University’s core values of teamwork and collaboration, dependability, initiative, problem solving, and clear communication. University employees are expected to demonstrate good interpersonal and communication skills with all members of the campus community. They will strive to maintain integrity, effectiveness and efficiency by upholding customer service throughout all levels of performance.
All Shippensburg University employees are expected to demonstrate an understanding of and commitment to the University’s core values of teamwork and collaboration, dependability, initiative, problem solving, and clear communication. University employees are expected to demonstrate good interpersonal and communication skills with all members of the campus community. They will strive to maintain integrity, effectiveness and efficiency by upholding customer service throughout all levels of performance.
All university employees are required to comply with university policies, state and federal laws/statutes prohibiting any type of Discrimination, Harassment or Retaliation.
Shippensburg University of Pennsylvania is an Equal Opportunity Employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regards to age, color, national origin, race, religion, disability, veteran status, or sex. All qualified individuals are encouraged to apply.
