Wait Staff

Job Details

Description

Overview of Responsibilities -

Serve all Food and Beverage products in a polite and efficient manner. Follow all Company policies and procedures. Must be RAMP Certified.

Essential Job Duties -

• Greets and serves guests in a friendly, upbeat, and positive manner using the guest’s name when possible.
• Monitors and maintains room cleanliness, maintenance, and atmosphere in assigned area.
• Familiarizes self with all items on the menu and explains food items when necessary. Answer Guest questions as appropriate.
• Accepts responsibility for cash register bankroll, all cash received, charge card and complimentary receipts.
• Supervise the duties of the bussers.
• Receives, records, and makes change for all food and beverage guest checks processed.
• Maintains the appropriate supplies needed for the proper performance of duties.
• Completes all necessary paperwork and floor plans at the beginning of each shift.
• Garnishes items as needed. Notifies supervisor of any quality or freshness concerns.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Adhere to all appearance and uniform standards.
• Maintain an open line of communication with Management.
• Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members and Vendors.
• Other duties as assigned.

Qualifications -

1. High School Diploma or G.E.D. required. Must be RAMP Certified.  Minimum of 5 years food service experience. 
2. The ability to anticipate our guests’ needs. Strong communication skills both verbally and through written communications. Ability to function as part of a team. Be proactive and positive presenting a professional image. 
3. Ability to work all shifts, weekends and holidays. Ability to lift up to 50 pounds. 
4. Ability to stand, walk and communicate to departmental staff in a professional and clear manner.
5. Full knowledge of all relevant federal, state and local regulations and sanitation standards.

Qualifications

Equal Opportunity Employer
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